Dear User

Microsoft no longer supports your version of the Internet browser and no longer provides it with security updates. As a result, it is also no longer possible to use modern web technologies that are required for the Vienna Airport website you are accessing.

If you want to use this page correctly and with full functionality, please switch to a current version of your Internet browser.

If you are using Internet Explorer 10 or higher and receive this message, please deactivate the compatibility mode for our site.

Yours sincerely,

Your Vienna Airport Team

Airport ID Card

Due to EU regulations concerning aviation security, Flughafen Wien AG (=VIE) is obliged to secure the airport premises. Access to the landside and airside areas must therefore only be granted to authorised persons. You can obtain the required authorisations with the Airport ID Card.

The application for a permanent Airport ID Card is made digitally:

The official part, registration and entry of employees, takes place in the ZÜP application of the BMK, which can be accessed via the USP.

The order creation, badge application and training booking takes place in the badge authorisation and management system (=ABV) of Flughafen Wien AG.

Help: Video tutorials for use with the ABV

First entry into the ABV: How to link the ABV with the USP?

How does a company apply for an Airport ID Card in the ABV?

Applying for a permanent Airport ID Card

You are a company and have received an order from your VIE contact to work with Vienna Airport.

Registration in the USP, entry of employee data in the ZÜP application

You need to register your company in the company service portal at www.usp.gv.at. Then you enter the data of your employee(s) for the enhanced background check in the ZÜP application. Afterwards, you have to issue the personal clearance for Vienna Airport.

ABV: Assignment of the work order, triggering the background check

When you first enter the ABV, you enter your company's ID number from the USP in the ABV for identification purposes. Your VIE contact must then verify the ID in the ABV. Only then can you continue with the process.

You then assign a work order to the registered employee the ID application process for the activity and billing. By means of a digital signature (TAN), you initiate the enhanced background check.

Be aware: The duration of the background check by the BMK is up to 28 days!

Seat reservation for EU security training

You reserve a training place for the employee(s) in the ABV for the EU-compliant security training in the Airport ID Card Office. 

The training sessions take place Monday-Thursday (weekdays) at 08:30 and at 13:00.

Complete EU-compliant security training, certificate of knowledge

Your employee arrives at the Airport ID Card Office with his/her uploaded identity document and the QR code sent to him/her for EU-compliant security training. He/she completes the proof of knowledge and then receives the Airport ID Card.

You are a company and work with Vienna Airport on an ongoing basis or have worked with Vienna Airport in the past.

Registration in the USP, entry of employee data in the ZÜP application

You need to register your company in the Company Service Portal at www.usp.gv.at if you have not already done so. Then you enter the data of your employee(s) for the enhanced background check in the ZÜP application. Afterwards, you have to issue the personal clearance for Vienna Airport.

ABV: Assigning the work order, triggering the background check

When you first enter the ABV, you enter your company's ID number from the USP in the ABV for identification purposes. Your VIE contact must then verify the ID in the ABV. Only then can you continue with the process. (If you have already identifiedyour company in the ABV in the past, this step is omitted.)

You then assign the registered employee a work order for the activity and the settlement in the badge application process. By means of a digital signature (TAN), you initiate the enhanced background check.

PLEASE NOTE: The duration of the background check by the BMK is up to 28 days!

Seat reservation for EU-compliant security training

You reserve a training place for the employee(s) in the ABV for the EU-compliant security training in the Airport ID Card Office

The training sessions will take place Monday-Thursday (weekdays) at 08:30 and 13:00.

Complete EU-compliant security training, certificate of knowledge

Your employee arrives at the Airport ID Card Office with his/her uploaded identity document and the QR code sent to him/her for EU-compliant security training. He/she completes the proof of knowledge and then receives the Airport ID Card.

You are a company and work with Vienna Airport on an ongoing basis or have worked with Vienna Airport in the past.

Registration in the USP, entry of employee data in the ZÜP application

You must register your company in the Company Service Portal at www.usp.gv.at if you have not already done so. Then enter the data of your employee(s) for the enhanced background check in the ZÜP application. Afterwards, you have to issue the personal clearance for Vienna Airport.

If your company is already registered and the data of your/your employee has already been entered, this step does not apply. But always make sure that the data is up to date!

ABV: Assigning the work order, triggering the background check

When you first enter the ABV, enter your company's ID number from the USP in the ABV for identification purposes. (If you have already identified your company in the ABV in the past, this step is omitted.)

You assign the registered employee(s) a work order for the activity and for the settlement. You initiate the enhanced background check by means of a digital signature (TAN)

PLEASE NOTE: The duration of the background check by the BMK is up to 28 days!

Seat reservation for EU-compliant security training

You reserve a training place for the employee(s) in the ABV for the EU-compliant security training at the Airport ID Card Office, if the training needs to be renewed.

Training sessions are held Monday-Thursday (weekdays) at 08:30 and at 13:00.

The EU-compliant security training is valid for 5 years and therefore does not have to be repeated at each renewal of the ETIP! (see "Validity")

Complete EU-compliant security training, certificate of knowledge

Your employee appears at the Airport ID Card Office with his/her uploaded identity document and the QR code sent to him/her for EU-compliant security training. He/she completes the proof of knowledge and then receives the Airport ID Card.

If the EU-compliant security training is still valid, only the new Airport ID Card must be collected from the Airport ID Card Office.

If the employee already has an Airport ID Card in the new design (name is on the back), then he/she does not need to collect a new Airport ID Card. The renewal will be done automatically. If you are unsure, contact the ABV Support Team at +43-1-7007-25656 or by e-mail at  abv-support@viennaairport.com

Help: Step-by-step guide for the ABV

Help for the ZÜP application of the BMK

What is the Enterprise Service Portal (USP)?

The Enterprise Service Portal (USP) is an initiative of the Austrian Federal Government. The aim is to establish a central one-stop shop where companies can retrieve the information relevant to them as well as process their legal obligations quickly and efficiently.

The ZÜP application can be accessed via the USP (see below).

How do I register in the USP?

This point is important for all those who have never registered in the USP before.

What is the ZÜP application?

The Background Check / Aviation Security application (CSP application) is an application of the BMK and is used to record the data of the external employee(s). The background check application can be accessed via the Enterprise Service Portal (USP) (see above). This requires logging into the USP with two-factor authentication such as mobile phone signature or citizen card.

All information on the ZÜP application can be found at the following link.

The BMK has set up a hotline for any telephone queries regarding the ZÜP application.

You can reach the ZÜP helpdesk on weekdays from Monday to Friday from 8 am to 4 pm by telephone at:
+43-1-2530188-7953
or by email to 
serviceentry.zuep@acp.at

Validity of the Airport ID Card and reliability of the person

Validity of the new enhanced background check (E-ZÜP):

1 year The renewal must be requested by you as a company for each Airport ID Card holder annually. An automatically generated e-mail will be sent by the ABV as a reminder.

Validity of the Airport ID Card (i.e. the plastic card):

5 years (see "valid until" on Airport ID Card) Before the 5 years expire, an automatically generated e-mail will come from the ABV as a reminder.

Validity of EU security training:

5 years Before the 5 years expire, the ABV will send an automatically generated e-mail as a reminder.

ABV support

If you have any queries about ABV, our ABV Support is available on weekdays (Monday to Friday) from 8am to 4pm on +43-1-7007-25656 and by email to  abv-support@viennaairport.com

If required, online training appointments can be arranged for first contact with ABV. Duration approx. 1 hour. Please write to the following e-mail address if you are interested in an appointment: abv-support@viennaairport.com

FAQs

For the application, E-ZÜP, training booking, badge blocking, etc. of the Airport ID Card you need, among other things, the airport's own software ABV, the badge authorisation and management system. The ABV is the digital ID card office.

An order is a work order created by the VIE contact person in the ABV. In this order, the VIE contact person determines the number of Airport ID Cards that the company may apply for and the areas that are printed on the Airport ID Cards. The order also specifies how the Airport ID Cards are to be charged (internally/externally). Each employee must be assigned a work order for the activity and for billing in the ABV portal. Employees who require the same areas and authorisations on their Airport ID Card can be assigned the same work order for the activity.

Monday-Thursday (on weekdays): 08:30 am and 13:00 pm.
It is essential to book an appointment via the ABV portal!
The identity document uploaded for the E-ZÜP application must be brought to the security training.

  • For the issue of escort passes and temporary passes: around the clock 24/7 
  • Permanent Airport ID Cards: Monday-Thursday (on working days) 07:00-18:00, Friday (on working days) 07:00-16:30

We have set standard access areas:

  • Public area: BW office and workshop area (will not be printed on the airport ID card)
  • Restricted area: TR Transit
  • Security Area: TG-Transit Gate, FR-Freight, VO-Apron, GZ-Luggage Centre, FB-Flight Base (Austrian Grounds), LFZ-Aircraft

Please apply for individual access authorisations by email to ausweisstelle@viennaairport.com with the subject "Individual access authorisations" and describe the area and/or send door numbers and a photo of it.

In the menu "Company" "Employees" you can press "Company exit of person". The Airport ID Card must then be returned to the ID Card Office. A fee will be charged for Airport ID Cards that are not returned.

If you do not press "Company exit of person" for employees who have left the company, you will continue to receive all e-mail notifications for the person.

In the ABV menu "Persons" "All badge holders" you can search for the person. To the far right of the person's name you will find the menu item "block". To unblock the person, please contact the Airport ID Card Office at ausweisstelle@viennaairport.com.

  • Passport
  • Identity card
  • Alien's passport
  • Convention passport

A driving licence is not an identity document.

Price list

Airport ID Card for passenger areas (ID colour green and blue)

 
Airport-card with card-case and clip € 44.70
EU Security-instruction excl. Apron € 97.04
Steadiness test in order of Fed.Ministery o.Intern.Aff. € 7.00
Price excl. VAT € 148.74

Airport ID Card for apron (ID colour red, yellow and grey)

 

Airport-card with card-case and clip € 44.70
EU Security-instruction incl. Apron € 123.87
Steadiness test in order of Fed.Ministery o.Intern.Aff. € 7.00
Price excl. VAT € 175.57

Other costs

 

Permanent Apron car permission € 33.85
Adhesive numbers f.car with apron permission € 12.15
Fee for unreturned perm. Airport ID € 78.54
Replacement of lost/stolen ID-card € 54.29
Personalized Escort-ID-card € 24.27

Opening hours of the Airport ID Card Office

Monday-Thursday (on working days): 07:00 to 18:00

Friday (on working days): 07:00 to 16:30